Don't be scared away by the big ticket entrance fee, it is well worth it. © 2021 Expedia, Inc, an Expedia Group Company. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. What they didn't tell us or better what they said was you can use everything except for the pool and lobby( everything is basically 2 restaurant wanna be, only outdoor seating, It is a tourist trap scam scam scam. Please check you have entered your email address correctly. Casa Malca sounds like it’s completely gone downhill compared to what I read about its previous days, and was by far the biggest tourist trap, waste of money, and overall disappointment of our entire trip. Weddings. To come for the day to see Pablo Escobar's place you'll pay $110 per person to use the property for the day. Members can access discounts and special features. Because of that, the main entrance, lobby and reception are for exclusive access to our guests. You can only access your trip information and Expedia Rewards points from the Expedia site you booked on. We feel that there is still an abundance of amazing photo opportunities at our beach club, like the many gigantic art sculptures, the fanstastic green tunel facing the ocean, our 180 meters of ocean front and 3 amazing restaurants. If you’re looking to take Instagram pictures here don't even try if you aren't a guest at this hotel, they will try to charge you extra in addition to the fee you pay to get in. I’ve traveled to many places in Mexico and stayed at resorts, hotels, all-inclusive, etc. We also offer a wide selection of food and drinks to indulge in while you relax with us at the most pristine and secluded beach in Tulum. In this post I have all the Tulum hot spots to snap some amazing photos! Day pass was $100 per person with $50 redeemable on food/drink. !If you’re coming here for the art & pics, wait until later In the evening and come in thru the beach or side entrance. Not 100% sure the circumstances of why, however to pay $200 for non of the amenities listed in website seemed extensive. Casa Malca, Tulum: See 454 traveller reviews, 864 photos, and cheap rates for Casa Malca, ranked #56 of 170 hotels in Tulum and rated 4 of 5 at Tripadvisor. All around this place is fabulous. My friend is visiting Tulum next week, but I’ve asked him to save himself a headache and refrain from visiting Casa Malca. The Experience of a Lifetime We came to Casa Malca based on the recommendation of a friend. We came here for pictures and we paid the money and got in. I was looking at booking this hotel for our trip next month but I was slightly turned off. So day visit you pay 105 us $ each. Went for day passes to Azulik and Casa Malca prior so perhaps my standards were high. - See 463 traveller reviews, 702 candid photos, and great deals for Casa Malca at Tripadvisor. Carol Rodrigues, Marketing at Casa Malca, responded to this review. Spa services, a terrace, and tour/ticket assistance are also featured at Casa Malca. Expedia, Inc. is not responsible for content on external Web sites. Casa Malca, Tulum: 433 Hotel Reviews, 828 traveller photos, and great deals for Casa Malca, ranked #53 of 165 hotels in Tulum and rated 4.5 of 5 at Tripadvisor. This place is over priced and really not worth it. Its so beautiful! Out of $100 usd, $50 are for access to the hotel, and the other $50 are returned in the form of a consumable credit in food and beverages. They truly need to focus on raising their service standards or bring in hospitality experts to mange this place...absolutely terrible service! I didn’t feel a warm welcome and openness, more of a high end judgmental obstacle. It was unorganized, you had to wait an hour or so for a beach bed, wait a longggg time for your food/ drinks . Knowing the hype around the resort and going into this trip with high expectations, I … We came to Casa Malca based on the recommendation of a friend. There are 2 restaurants on site. After this incident our server was no where to be seen. Taxes and fees that are shown are estimates only. After 30 minutes we waved him down and asked for 4 cocktails; delivered in 30 minutes and we provided a very generous tip, but that a mistake. Review tags are currently only available for English language reviews. Casa Malca, Tulum: 460 Hotel Reviews, 864 traveller photos, and great deals for Casa Malca, ranked #55 of 173 hotels in Tulum and rated 4 of 5 at Tripadvisor. During the day, we inform at the access door before visitors pay their entrance fee, that we handle a minimum consumption of 100 usd, this includes the use of our facilities and beach club. $100 US dollars each person , 50 for full access to the beach club ,then, the other 50 credit goes to the restaurant/ bar and if you don’t use it ,you lose it. One of the most impactful aspects of our stay was the amazing service we received by Crystian while relaxing at the beach. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Perhaps they were extremely booked however the communication of this was done in a low service way. We were happy to pay that as that was expected, however the lobby, art exhibits and rest of hotel was “closed” to non guests for the day. Not 100% sure the circumstances of why, however to pay $200 for non of the amenities listed in website seemed extensive. Day pass was $100 per person with $50 redeemable on food/drink. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Every beach club I visited in Tulum also had a minimum spending amount, typically $30-$50 USD. Happy Sunday Krewe! There are 3 meeting rooms available. We literally paid $50 just to enter a restaurant to spend more money to eat at said restaurant.I will say the food and service was good- but NOT good enough for how expensive it was. There are other less expensive beach clubs around that are nice and relaxing.Try Colo Tulum. We came in and got a day bed with an amazing view. We came in and got a day bed with an amazing view. PRICE RANGE $391 - $772 (Based on Average Rates for a Standard Room) (Thursday at 11am). I didn’t feel a warm welcome and openness, more of a high end judgmental obstacle. Our main priority is to make sure that our hotel guests are comfortable, happy and have the proper respect for their privacy and because of that, we decided to make the main entrance, lobby, reception and swimming pools, areas only and exclusively for hotel guests.We also have now a special entrance for our visitors. Book Casa Malca, Tulum on Tripadvisor: See 447 traveller reviews, 846 candid photos, and great deals for Casa Malca, ranked #58 of 166 hotels in Tulum and rated 4 of 5 at Tripadvisor. Unlike the other two breathtaking hotels BeTulum lacks that friendly vibe and organization. (Thursday at 11am). Book Casa Malca, Tulum on Tripadvisor: See 466 traveller reviews, 868 candid photos, and great deals for Casa Malca, ranked #55 of 174 hotels in Tulum and rated 4 of 5 at Tripadvisor. Casa Malca, Habitas Tulum, and Mulkan Resort are other well-known eco-resorts that actually offer amenities that we are accustomed to in 2019 and who’s experiences are far more chic. Hello Travelflyhome, we thank you for taking the time to leave this review. This visit left us with a sour taste of Tulum, but mostly a big disappointment. Let me give you tea, if you just want pictures go through the restaurant next door and on to the house take your pictures and leave. !just to get in and that didn’t even include the two MAIN sights (the hanging wedding dress couch & the chandelier bar). You can enjoy a drink at the bar/lounge. We arrived and settled in our beach beds, we were asked to moved (by our server who I think had too much to drink the night before) not sure why we had to move, but we complied. Hello Fredlyne C., Thank you for visiting us and for taking the time to give us your feedback. Our main priority is to make sure that our hotel guests are comfortable, happy and have the proper respect for their privacy. Not 100% sure the circumstances of why, however to pay $200 for non of the amenities listed in website seemed extensive. We appreciate your comment and hope to receive you again in the future. Hopefully this information helps clarify the situation. Hola, elegantLizzet.Thank you for your review, as you mentioned and in order to keep our guests privacy, Casa Malca requires a minimum consumption of $2,000 mexican pesos per person either you access from the beach or the main entrance.Regarding your comments we will consider them to improve our service. I was excited to visit here. To finish creating your account, please click the link we just sent to. Select an option below to see step-by-step directions and to compare ticket prices and travel times in Rome2rio's travel planner. WiFi is free in public spaces. I had higher expectations based on TA reviews and hotel website. We were offered drinks in order to stay, but we have had enough. Sooooo, nice place . We asked for towels, but took another 30 minutes. This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC. Book Casa Malca, Tulum on Tripadvisor: See 463 traveller reviews, 864 candid photos, and great deals for Casa Malca, ranked #55 of 174 hotels in Tulum and rated 4 of 5 at Tripadvisor. Book Casa Malca, Tulum on Tripadvisor: See 461 traveller reviews, 864 candid photos, and great deals for Casa Malca, ranked #55 of 174 hotels in Tulum and rated 4 of 5 at Tripadvisor. Book Casa Malca, Tulum on Tripadvisor: See 466 traveller reviews, 868 candid photos, and great deals for Casa Malca, ranked #55 of 174 hotels in Tulum and rated 4 of 5 at Tripadvisor. Wanna know the best Tulum Instagram spots? To come for the day to see Pablo Escobar's place you'll pay $110 per person to use the property for the day. To be honest, I don’t think it was worth the money. Best regards. (Thursday at 11am). Please check you have entered your email address correctly before continuing. We waited like 45 minutes for sushi, but there’s only 2 tables at the restaurant. 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